Items can be returned providing they are in an unused/unworn condition with all original packaging and tags, within 28 days of receiving your order.
Items can only be returned for a refund, we do not currently offer exchanges.
We aim to process your return as soon as possible. Returns can take up to 14 days to process. If you have not received a refund and it has been more than 14 days since you posted your return, please send us a picture of your proof of postage receipt.
Please include a hand written note or a copy of the despatch note in with your return. Please also advise:
1 – Your LLxxxxx order number
2 – A reason for your return
3 – Keep a proof of postage / tracking details until your refund is processed.
Please return to the below detailed address. This is a new address for ALL returns:
** Please note we do not cover the cost of returns. We will refund your postage if your item is deemed faulty **
Please return orders to:
LONDON LANE Returns
Phase 8 - Prolog
Sherwood Business Park