REFUND POLICY

RETURNS 

Items can be returned providing they are in an unused/unworn condition with all original packaging and tags, within 28 days of receiving your order.

Items can only be returned for a refund, we do not currently offer exchanges.

We aim to process your return as soon as possible. Returns can take up to 14  days to process. If you have not received a refund and it has been more than 14 days since you posted your return, please send us a picture of your proof of postage receipt. 

Please include a hand written note or a copy of the despatch note in with your return.  Please also advise:

1 – Your LLxxxxx order number

– A reason for your return

3 – Keep a proof of postage / tracking details until your refund is processed.

Please return to the below detailed address.  This is a new address for ALL returns:

** Please note we do not cover the cost of returns. We will refund your postage if your item is deemed faulty ** 

Please return orders to:

LONDON LANE Returns
Phase 8 - Prolog
Sentinel Drive
Sherwood Business Park
Annesley
Notts
NG15 0DF